From Education to Transformation!
KPM helps businesses Do more with less.
Our Data-Driven approach helps SMEs in the food service and hospitality industry optimize their operational performance. By leveraging our expertise, you can make informed decisions that will drive growth and success for your business.
Educate your staff in KPM SMARTBiz´s Lean Operation Methods to increase your business’ performance and deliver repeatable satisfactory quality to your customers.
Our Services Include...
Lean Six Sigma Implementation
At KPM-SMARTBIZ we provide comprehensive Lean Six Sigma training and certification programs tailored to the food and hospitality industry. This includes training employees at all levels of the organization, from front-line staff to management, on Lean Six Sigma principles and methodologies. Our company also provides ongoing support and guidance to help clients successfully implement Lean Six Sigma projects and achieve their efficiency and waste reduction goals..
Process Optimization
KPM-SMARTBIZ can help you conduct detailed process audits and analysis to identify inefficiencies in key areas such as kitchen operations, inventory management, and customer service. Based on this analysis, we can develop customized process improvement strategies aimed at streamlining operations, reducing costs, and improving overall efficiency. KPM-SMARTBIZ can also assist in implementing these strategies and monitoring their effectiveness over time.
Quality Management
Maintaining high-quality standards is essential for businesses in the food and hospitality industry. With our Quality Management service, we help our clients develop and implement processes to ensure consistent quality throughout their operations. This includes developing quality policies and procedures, conducting regular audits and inspections, and providing training on quality management best practices. We also provide training and support to employees to help them understand and maintain these standards, leading to increased customer satisfaction and loyalty.
Employee Training and Development:
Employees are the backbone of any business, and their skills and knowledge directly impact the success of the business. At KPM-SMARTBIZ, we offer Employee Training and Development services to help our clients improve the skills and knowledge of their employees. We develop customized training programs based on the specific needs and goals of our clients, ensuring that their employees are equipped with the necessary skills to perform their roles effectively.
Performance Measurement and KPI Development:
KPM-SMARTBIZ can work with clients to develop key performance indicators (KPIs) that are aligned with their business goals and objectives. This includes identifying relevant metrics such as customer satisfaction, employee productivity, and revenue growth, and developing systems to track and measure these metrics over time. The company can also provide guidance on how to use this data to drive continuous improvement and achieve long-term success.